Hubert L. Dreyfus
“What Computers Can’t Do: The Limits of Artificial Intelligence”
This chilling conclusion about the fate of artificial intelligence seems to put an end to the idea that we can automate innovation. Since this book was first published in 1972, not much has changed, and the field of artificial intelligence seems to be in decline.
For a machine to innovate, it would need to:
I like the odds of a machine being able to do the first two steps. Imagine a computer that had the ability to “Google” a product or service to create a component list. Try it yourself. Search Google for “components of a garage door.” You should be able to find several websites from which a component and attribute list could be developed. There are lots of Web resources available to machines to derive lists such as patent filings, engineering specifications, instruction manuals, etc.
At Step Three, a computer could be programmed to spit out new embodiments of the original product that have been altered by templates. For example, it could apply a template like Division to the garage door. It could create a matrix of internal and external attributes and spit out potential dependencies between them using Attribute Dependency.
Step Four is where machines struggle. How would a computer take an abstract “solution” and work backwards to find novel and beneficial aspects of it? What level of intelligence would it need to search the total human experience and match that solution to an unsolved problem of the human species? Is it possible? Not according to Dreyfus.
What if the machine could come close enough in Step Four? Imagine a machine that could suggest some reasonably good guesses where to take the pre-inventive form to create a new product or service. Invention Machine’s Goldfire, for example, pulls together information from multiple sources and leads people to find ideas. It does the preparatory work, but you have to do the rest. It does preparatory work, by the way, better than humans. It gives humans an edge in innovating.
Humans are safe from machines taking over innovation. But they are not safe from themselves. Maybe we are approaching this the wrong way. Instead of trying to make computers more human-like, perhaps we should focus on making humans more computer-like, more logical and systematic when innovating. How can we help humans overcome their humanness to innovate more effectively? By perfecting the use of innovation tools and processes in a disciplined, rigorous way. That is a legitimate path to automated innovation.
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As usual, a very interesting post. As you know, this is congruent with the 1999 research conducted on this matter, although that study was done on advertising creativity. The research was summarized by the magazine, Science, where you can read about the results: http://www.sciencemag.org/cgi/content/full/285/5433/1495. Just as you posited, it is better to have a computer do the first 3 stages for you than to have a human blue-sky. However, when a person works in a systematic way, the results are much better than a computer. So, computers should not replace humans in the creative process...at least not all humans. Those who can train themselves to think systematically are the real creatives.
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