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The Six Best Books on Creativity and Innovation

Published date: March 24, 2014 в 3:00 am

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Creativity is what you do in your head to generate an idea, while innovation is the process of putting it into practice. You need both to succeed, which may be why the number of new books on these topics seems to grow every year. Yet despite the popularity of this category and the steady stream of new books, I continue to go back to the classics, those books that actually taught me how to do it versus those books that just talked about it.  Caution – these are not “light reads,” but they’re the ones I’ve learned the most from.
The-Act-of-Creation-Cover1.  The Act of Creation by Arthur Koestler
All creative activities have a basic pattern in common. Koestler describes this pattern in amazing detail across many disciplines. Knowing this pattern will help you generate better ideas.
 
 
Creativity-in-Product-Innovation-Cover2.  Creativity in Product Innovation by Jacob Goldenberg and David Mazursky
Inspired by Genrich Altshuller, Goldenberg and Mazursky struck gold when they discovered creativity templates that regulate one’s thinking and channel the ideation process. From these emerged a bona fide method to innovate…on demand.
 
Creative-Cognition-Cover3. Creative Cognition: Theory, Research, and Applications by Ronald A. Finke, Thomas B. Ward, and Steven M. Smith
This is the best work from the field of cognitive psychology. It explains why creativity happens exactly backwards from what you think. The authors share their research and experiments to back up their surprising claims.
 
The-Creative-Mind-Cover4.  The Creative Mind: Myths and Mechanisms by Margaret A. Boden
This one reminds me of Koestler’s classic, but it goes further to debunk many of the myths and wrong-headed notions about creativity and innovation. Boden also makes a case for automating the creative act.
 
 
Mastering-the-Dynamics-of-Innovation-Cover5. Mastering the Dynamics of Innovation by James M. Utterback
This masterpiece is the inspiration for the highly-popular notion of disruptive innovation. A professor at MIT, Utterback lays out how innovation transforms industries, for better or for worse. It will change how you approach innovation.
 
 
Think-Before-Its-Too-Late-Cover6. Think!: Before It’s Too Late by Edward de Bono
de Bono may be the most recognized name in creativity. Of his twenty seven books, this is my favorite. Think of it as “The Best of Ed.” It’s pithy and wise, and I quote from it constantly. At age 80+, this may be de Bono’s last.

Task Unification: The Essence of Citizen Science

Published date: March 17, 2014 в 3:00 am

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Back in 2008, biology professor Gretchen LeBuhn at San Francisco State University was growing exceedingly concerned. Her study of bee populations in Napa Valley, California, showed that the number of wild specialist bees (bees that specialize in pollinating certain species of flowers) was declining rapidly. She speculated that the decline might be due to the extensive vineyards in the area—Napa Valley is the heart of California’s wine region—but she needed more data to be certain. She was especially worried about the implications on a national level. Was this happening everywhere?

The consequences of wild specialist bees disappearing would be quite severe. One of every three bites of food you put into your mouth exists due to “animal pollination,” or the movement of insects— particularly bees—between plants. Animal pollinators play a crucial role in both flowering plant reproduction and the production of fruits and vegetables. Most plants require the assistance of pollinators to produce seeds and fruit. About 80 percent of all flowering plants and more than three-quarters of staple crop plants such as corn and wheat that feed humankind rely on animal pollinators like bees.
Scientific studies had been suggesting for some time that both honey bee and native bee populations were declining. Scientists like LeBuhn feared this would harm pollination of garden plants, crops, and wild plants. If scientists knew more about bee behavior—if they could collect enough data about bees across multiple time zones and geographic locations—they could perhaps devise ways to conserve and increase the size of the bee population.
But how could you track bees on such a large scale? Gretchen had a limited research budget—just $15,000—scavenged from various organizations and grants by her department. Although she sent a student back to Napa Valley to perform additional measurements and bee counts, even this proved too expensive and time consuming due to the distance between the San Francisco–based campus and Napa Valley. Then Gretchen had an idea. She’d gotten to know several of the Napa vineyard owners well over the course of her study. Perhaps they would collect data for her? She asked, and they agreed to perform the relatively simple task. They agreed so readily, in fact, that Gretchen got excited. If a busy vineyard owner could count bees, anyone could. An avid gardener herself, she wondered if she could recruit homeowners with gardens to join her mission.
First, Gretchen needed to come up with a simple, standardized protocol for collecting bee data that anyone could follow. “Sunflowers,” she thought. Sunflowers are easy to grow, are native to the continental forty-eight United States, and, best of all, have a large and relatively flat surface area. It’s easy to see bees on the face of a sunflower. Gretchen tested the idea on some friends at the local nature conservatory. She gave them sunflower seeds, asked them to plant and water them, and, when the flowers bloomed, to count bees for an hour at a specific time each day. Everyone objected immediately. Although willing to help, her friends were not going to gaze at sunflowers for an hour at a stretch. But even after cutting the time to fifteen minutes, Gretchen heard nothing from her volunteers. No one reported any data. She finally got on the phone and began making calls. What she heard shocked her. “I didn’t call you back because I didn’t see any bees,” her friends told her.
Alarmed, Gretchen decided to push on with the experiment, which she dubbed the Great Sunflower Project. She created a website and found volunteers by emailing a small number of master gardener coordinators in a few southern states. They, in turn, broadcast her request to their networks. Within twenty-four hours, Gretchen had 500 volunteers. By the end of the week, she had 15,000 offers to help. Eventually the website crashed due to the overwhelming response.
Gretchen’s Task Unification innovation—assigning an internal task (data collection) to an external resource (home gardeners)—had launched with a bang. Today the Great Sunflower Project has more than 100,000 volunteers who count bees and report their findings online. Gretchen uses the data to map pollinators; pollinator services use it to determine where bees are thriving and where they need help. Gretchen kept the structure of the experiment simple. Each year on a specific day in mid-July or August, volunteers go out to their gardens and watch for bees. For fifteen minutes, they count the number and types of bees that land on their sunflowers. Volunteers enter their observations online. And then they’re done for another year. But however small a role any individual volunteer plays, each bit of information adds up to a very large and rich pool of research data. With so many tens of thousands of people contributing from all over the country, researchers have created national maps of wild specialist bee populations that are helping them determine when and where to focus conservation efforts.
“Simply by taking that fifteen-minute step, these citizen scientists make a contribution to saving bees,” LeBuhn said. “It’s remarkable having all these different people willing to participate, willing to help, and interested in making the world a better place.”

From Inside the Box: A Proven System of Creativity for Breakthrough Results

Academic Focus: Columbia Business School on Marketing and Innovation

Published date: March 10, 2014 в 3:00 am

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Columbia Business School is offering a three-day Executive Education program called Marketing and Innovation. The program will teach Systematic Inventive Thinking as well as other key innovation concepts.

The program will be held June 17-19 and November 18-20 in New York. The program is ideal for middle- to upper-level executives who are responsible for strategic innovation and new product development. It is especially good for organizations that wish to send a cross-functional team to work on a specific challenge or project together.

Participants will gain a complete toolkit to take with them in order to tackle marketing challenges more creatively, by generating product-centered as well as market-centered insights. They will also learn the art of persuasion to help them find support for innovation through the organization.

This is a hands-on, three-day program that will help participants generate creative solutions to problems – solutions that are both novel as well as useful. Each session provides a short conceptual framework followed by an introduction of practical tools and a workshop where the tools can be applied.

Key topics include:
• Leveraging various outside constituencies in innovation (e.g., customers, lead users).
• Finding big opportunities and ideas
• Generating Product, Market, and Customer Insights
• Screening Ideas and Rapid Experimentation
• Building a Culture of Innovation
Participants from last year’s program had this to say:

“Innovation can be learned. So many people are intimidated by the concept of innovation because they think you have to be this incredibly genius-type person. But we’ve learned all sorts of tools that everybody can use. As long as you think systematically and follow a process, you can come up with good results. This was gratifying to me: that I, too, can be innovative and that I can really be good at it.”
– Kathy Farley, Dow Jones and Company
“Marketing and Innovation was a great way to learn new techniques for innovative thinking in the business environment. I can’t wait to apply these concepts in my company.”
– Molly Poppie, The Nielsen Company

“Marketing and Innovation was completely eye opening. The biggest value was discovering that you can learn creativity and understanding that, as a good manager, you have to carve out time during your week [for innovation] and inspire your team. Allowing people to share ideas and that you’re trusting them: that’s something I’ve learned through this course.”
– Bettina Alonso, Oceana

“From my perspective, I’d describe the program as the future. A lot of the concepts I’ve learned are going to drive forward my business, our ideas and where we go.”
– Ben Healy, Clayton Utz

The Multiplication Technique: Multiplying Your Problems Away

Published date: March 3, 2014 в 7:58 am

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One very effective, but nonintuitive way to use Multiplication is to multiply the most offending component in a problem and then change it so that it solves the problem. Yes, you actually make more of the very thing you are trying to discard. The key is to duplicate the nastiest component and imagine a scenario in which that copy could offer useful characteristics. Two researchers used this very technique and revolutionized the way we cope with dangerous insect species today.

Diseases transmitted by the tsetse fly kill more than 250,000 people every year. If you’re lucky enough not to die from its bite, you’re almost certain to contract sleeping sickness, a horrifying illness that causes victims’ brains to swell and a host of other painful, debilitating symptoms. People who contract this disease become confused and anxious. They lose physical coordination and experience severe disruptions in their sleep cycles. Sufferers are so fatigued that they typically sleep all day yet lie awake at night with insomnia. If left untreated, sleeping sickness causes victims to steadily deteriorate mentally until they lapse into comas and eventually die.

Tsetse flies have plagued Earth’s inhabitants for more than thirty- four million years. Yet a simple act of Multiplication can wipe them out of an entire region in less than a year.

The story begins in the 1930s. Two scientists at the US Department of Agriculture in Menard, Texas, Raymond Bushland and Edward Knipling, were seeking a way to eliminate the screwworms that were devastating cattle herds across the Midwest. They wanted to do this without resorting to spraying deadly chemicals on both milk and beef cows. By the early 1950s, these insects were costing American meat and dairy farmers $200 million annually. As with most of the techniques in this book, the problem would not have been solved without breaking some form of fixedness—in this case, Functional Fixedness. Until Bushland and Knipling joined forces, scientists’ ability to think creatively was stymied by the fixed idea that when male insects mate with female insects, they produce offspring. This meant that, from the point of view of eradicating the disease, mating was considered a purely negative phenomenon.

Bushland and Knipling turned this idea on its head. By multiplying the males, but—again, a critical aspect of Multiplication—changing a key characteristic in a nonobvious way, they transformed male screwworms into a deadly force against their own species. The solution was elegant and deceptively simple. Bushland and Knipling sterilized a batch of the male screwworms. They then released the sterile males into the US heartland. Naturally, when these screwworms mated, they produced no offspring, and the screwworm population steadily declined year after year. Thanks to Bushland and Knipling’s sterile insect technique, or S.I.T.—not to be confused with the SIT (Systematic Inventive Thinking) method—the United States eliminated the screwworm completely by 1982. The same technique is now used to attack other insect species that threaten livestock, fruits, vegetables, and crops. As S.I.T. uses no chemicals, leaves no residues, and has no effect on nontarget species, it is considered extremely environmentally friendly.

But back to the tsetse flies. Residents of the African island of Zanzibar had suffered for centuries from the ravages of sleeping sickness. Scientists used S.I.T. to multiply a male tsetse fly times tens of thousands. They then changed these “copies” by radiating and sterilizing them, and introduced them to the general fly population. Because tsetse females can mate only once in their life cycle, the sterile males effectively prevented them from reproducing. As the older tsetse flies died off, successive generations became smaller and smaller until they disappeared entirely. In just months, the tsetse flies’ reign of terror was over.

Multiplying is just a fancy word for copying, you say? Is it creative, you wonder? In 1992, Bushland and Knipling were awarded the prestigious World Food Prize in recognition of their remarkable scientific achievement. Former US Secretary of Agriculture Orville Freeman called their research and the resulting sterile insect technique “the greatest entomological achievement of the twentieth century.”

From Inside the Box: A Proven System of Creativity for Breakthrough Results

Innovation Sighting: Getting Your Competition to Promote You

Published date: February 24, 2014 в 3:00 am

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How do you get your competitor to promote your value proposition? By thinking inside the box, or, in this case, using the box.

DHL did just that in the highly competitive package delivery category. Shipping companies compete on the basis of speed, convenience, and reliability. So the race is on to prove to the market which company performs the best.

In this campaign, DHL spoofed its competitors like UPS to broadcast that it's faster. Can you guess how?

This clever campaign is an example of two of the five techniques of Systematic Inventive Thinking – Task Unification and Attribute Dependency.

The Task Unification Technique is defined as: the assignment of new tasks to an existing resource (i.e. any element of the product or its vicinity within the manufacturer’s control). In this example, the"competition" has been assigned the additional task of "promoting the DHL value proposition" about being faster.

To use Task Unification:
1. List all of the components, both internal and external, that are part of the Closed World of the product, service, or process.
2. Select a component from the list. Assign it an additional task. Consider ways to use each of the three Task Unification methods:

  • Choose an external component and use it to perform a task that the product already accomplishes
  • Choose an internal component and make it do something new or extra
  • Choose an internal component and make it do the function of an external component (effectively “stealing” the external component’s function)

3. If you decide that an idea is valuable, you move on to the next question: Is it feasible? Can you actually create this new product? Perform this new service? Why or why not? Is there any way to refine or adapt the idea to make it more viable?

The Attribute Dependency Technique is defined as: the creation/removal of symmetries or dependencies between existing product properties. As one thing changes, another thing changes. In this example, DHL created a dependency between "elapsed time" and the "visibility of the message."

To use Attribute Dependency, make two lists. The first is a list of internal attributes. The second is a list of external attributes – those factors that are not under your control, but that vary in the context of how the product or service is used. Then, create a matrix with the internal and external attributes on one axis, and the internal attributes only on the other axis. The matrix creates combinations of internal-to-internal and internal-to-external attributes that we will use to innovate.  Take these virtual combinations and envision them in two ways. If no dependency exists between the attributes, create one. If a dependency exists, break it.  Using Function Follows Form, try to envision what the benefit or potential value might be from the new (or broken) dependency between the two attributes.

Have You Reached Your Creative Peak?

Published date: February 17, 2014 в 3:00 am

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A new study by Philip Hans Franses of the Erasmus School of Economics in the Netherlands may suggest the point in time when we reach our creative peak.
Franses examined the lifespans of 221 famous painters between 1800 and 2004, and estimated the year they created their most creative work based on the artist’s most expensive painting ever sold. “For each of these artists, the most expensive painting was identified and taken as an indicator of peak creativity,” Franses said in the study.
He found that the painters produced their most highly-valued work of art when they were an average of 41.92 years old. He also noted that the paintings were created when the artists had lived about 62% of their total lives. That percentage is remarkably close to the famous “Golden Ratio” of 61.8% found in art, nature, and even financial forecasting.
If the ratio is true for painters, could it transfer to other domains? Are we destined to hit our highest point of creativity at the two-thirds point of our lives? For example, if you live to 85, that means your creative peak will occur around 53 years of age.
It’s an intriguing notion. By age fifty-something, we have accumulated essentially all the training and formal education we will ever have. By that point, we have over 30 years of experience. But perhaps more importantly, we have reached an age in our lives when our destiny is more clear. As we approach retirement, we take things less seriously, we become more bold in our thinking, and, at last, we give ourselves permission to say what’s really on our minds. We are primed for a creative explosion.
The two thirds point is your life may be when you have the most energy, the most wisdom, and the most motivation to make your ultimate contribution to humanity. It’s time to let it all hang out, damn the torpedoes, and create that ultimate statement that says to the world, “You can go to hell. I was right all along!” A creativity orgasm of sorts.
No doubt there are domains where the Golden Ratio doesn’t hold. A rule of thumb for mathematicians, for example, suggests they must publish their most significant work before age thirty or they’ll never ascend to major status. For some professions, it might be the other way around. Priests, for example, may be at their best well after age 60.
The more vexing question is: what do I do once I’ve passed the two thirds point in my life? Is it “all downhill from here?” Can you cope with the idea that you will never be as creative as you were before?
I offer this advice. First, creativity is not the only activity that adds value and fulfillment to one’s life. Consider teaching, mentoring, or any activity that transfers your life’s accumulated wisdom to the next generation.
Second, never give up. Systematic methods of creativity can turn you into a “creativity machine” regardless of your age. Learn them, perfect them, and practice them avidly. In doing so, you will make the world a better place…and you may find a new creative peak.
 
(First appeared on Psychology Today, February 3, 2014)
 

The Creativity Method of The Beatles

Published date: February 10, 2014 в 3:00 am

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“As usual, for these co-written things, John often had just the first verse, which was always enough:  it was the direction, it was the signpost and it was the inspiration for the whole song.  I hate the word but it was the template.”  –  Paul McCartney
Fifty years ago on Feb. 9, 1964, the Beatles made their first appearance on “The Ed Sullivan Show.” A record 73 million people watched that night. And the rest, of course, is history.

The Beatles were innovators, and they did it systematically using templates. The Beatles were corporate innovators who created immense fortunes for their shareholders. They used structured methods, experimentation, and technology the same way Fortune 500 companies create new products and services.

According to the Recording Industry Association of America, The Beatles have sold more albums in the United States than any other artist. In 2004, Rolling Stone magazine ranked them number one in its list of 100 Greatest Artists of All Time, and four of their albums appeared in the top ten of the magazine’s 500 Greatest Albums of All Time list. The Beatles’ innovative music and cultural impact helped define the 1960s, and their influence on pop culture is still evident today. The Beatles were collectively included in Time magazine’s list of The Most Important People of the 20th Century. 

How were they so effective?

The Beatles practiced team innovation. John Lennon and Paul McCartney are the most successful musical collaboration in history. One would sketch an idea or a song fragment and take it to the other to finish or improve; in some cases, two incomplete songs or song ideas that each had worked on individually would be combined into a complete song. Often one of the pair would add a middle eight or bridge section to the other’s verse and chorus. Lennon called it “Writing eyeball-to-eyeball” and “Playing into each other’s noses”. They applied these templates in a disciplined, structured way to create a stream of hit songs.

The Beatles were experimenters.  David Thurmaier writes:

Above all, the Beatles remained curious about all types of music, and they continually reinvented their own music by injecting it with fresh influences from multiple cultures. This experimentation adds a dimension to their work that separates it from their contemporaries’ music. In the second volume of his book The Beatles as Musicians, Walter Everett explains that “rock musicians’ interest in Indian sounds multiplied rapidly” after George Harrison introduced the Indian sitar to the song “Norwegian Wood (This Bird Has Flown).” Also, the string quartet on 1965’s “Yesterday” would make its way into the music of other groups around the same time. This exchange of musical innovations worked both ways; for example, the Beatles were able to take elements from Bob Dylan’s music and meld them into their own. Their relentless experimentation and questing for the “new” is one strong element that makes the Beatles’ music attractive and rewarding for study and enjoyment.

The Beatles loved technology. They innovated songs and the way they produced songs. They used a wide range of techniques in the studio to differentiate their sound including guitar feedback, classical musicians on popular albums, artificial double tracking, close miking of acoustic instruments, sampling, direct injection, synchronizing tape machines, and backwards tapes. The recording process was summed up by Paul McCartney: “We would say, ‘Try it. Just try it for us. If it sounds crappy, OK, we’ll lose it. But it might just sound good.’ We were always pushing ahead: louder, further, longer, more, different.”

Oddly, McCartney seemed uncomfortable using templates to write songs.  Perhaps using a template seemed like cheating, making him feel less creative. This is a fallacy about creativity and creative people. My sense is that creative people in any field use a template of some sort. How could creative people like Robert Frost, Shakespeare, da Vinci, and Disney continue to pour out masterful work over and over? Like the Beatles, they used templates. It gave them the direction, the signpost, and the inspiration to apply their creative mind in a structured, systematic way.

Many have studied and commented on the contributions of The Beatles and the lessons learned. And in the end, it was their prolific use of structured innovation templates that made their contributions possible.

Thinking Outside the Box: A Misguided Idea

Published date: February 3, 2014 в 3:00 am

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Although studying creativity is considered a legitimate scientific discipline nowadays, it is still a very young one. In the early 1970s, a psychologist named J. P. Guilford was one of the first academic researchers who dared to conduct a study of creativity. One of Guilford’s most famous studies was the nine-dot puzzle, presented with its solution here. He challenged research subjects to connect all nine dots using just four straight lines without lifting their pencils from the page. Today many people are familiar with this puzzle and its solution. In the 1970s, however, very few were even aware of its existence, even though it had been around for almost a century.

If you have tried solving this puzzle, you can confirm that your first attempts usually involve sketching lines inside the imaginary square. The correct solution, however, requires you to draw lines that extend beyond the area defined by the dots.

At the first stages, all the participants in Guilford’s original study censored their own thinking by limiting the possible solutions to those within the imaginary square (even those who eventually solved the puzzle). Even though they weren’t instructed to restrain themselves from considering such a solution, they were unable to “see” the white space beyond the square’s boundaries. Only 20 percent managed to break out of the illusory confinement and continue their lines in the white space surrounding the dots.

The symmetry, the beautiful simplicity of the solution, and the fact that 80 percent of the participants were effectively blinded by the boundaries of the square led Guilford and the readers of his books to leap to the sweeping conclusion that creativity requires you to go outside the box. The idea went viral (via 1970s-era media and word of mouth, of course). Overnight, it seemed that creativity gurus everywhere were teaching managers how to think outside the box.

Management consultants in the 1970s and 1980s even used this puzzle when making sales pitches to prospective clients. Because the solution is, in hindsight, deceptively simple, clients tended to admit they should have thought of it themselves. Because they hadn’t, they were obviously not as creative or smart as they had previously thought, and needed to call in creative experts. Or so their consultants would have them believe.

The nine-dot puzzle and the phrase “thinking outside the box” became metaphors for creativity and spread like wildfire in marketing, management, psychology, the creative arts, engineering, and personal improvement circles. There seemed to be no end to the insights that could be offered under the banner of thinking outside the box. Speakers, trainers, training program developers, organizational consultants, and university professors all had much to say about the vast benefits of outside-the-box thinking. It was an appealing and apparently convincing message.

Indeed, the concept enjoyed such strong popularity and intuitive appeal that no one bothered to check the facts. No one, that is, before two different research teams—Clarke Burnham with Kenneth Davis, and Joseph Alba with Robert Weisberg—ran another experiment using the same puzzle but a different research procedure.

Both teams followed the same protocol of dividing participants into two groups. The first group was given the same instructions as the participants in Guilford’s experiment. The second group was told that the solution required the lines to be drawn outside the imaginary box bordering the dot array. In other words, the “trick” was revealed in advance. Would you like to guess the percentage of the participants in the second group who solved the puzzle correctly? Most people assume that 60 percent to 90 percent of the group given the clue would solve the puzzle easily. In fact, only a meager 25 percent did.

What’s more, in statistical terms, this 5 percent improvement over the subjects of Guilford’s original study is insignificant. In other words, the difference could easily be due to what statisticians call sampling error.

Let’s look a little more closely at these surprising results. Solving this problem requires people to literally think outside the box. Yet participants’ performance was not improved even when they were given specific instructions to do so. That is, direct and explicit instructions to think outside the box did not help.

That this advice is useless when actually trying to solve a problem involving a real box should effectively have killed off the much widely disseminated—and therefore, much more dangerous—metaphor that out-of-the-box thinking spurs creativity. After all, with one simple yet brilliant experiment, researchers had proven that the conceptual link  between thinking outside the box and creativity was a myth.

Of course, in real life you won’t find boxes. But you will find numerous situations where a creative breakthrough is staring you in the face. They are much more common than you probably think.

*From Inside the Box: A Proven System of Creativity for Breakthrough Results

Making the Most of Your Resources With Task Unification

Published date: January 27, 2014 в 3:00 am

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“We haven’t the money, so we’ve got to think.”

—Sir Ernest Rutherford, Nobel Prize winner, 1908

John Doyle certainly knows theater. Over his thirty-year career, he’s staged more than two hundred professional productions throughout the United Kingdom and the United States, mostly in small, regional theater companies. In the early 1990s, while working at such a theater in rural England, the Scottish director came up with an innovative way to produce crowd-pleasing musicals on a tiny budget. Musicals are considerably more expensive to stage than traditional plays, due primarily to the cost of hiring musicians. But Doyle eliminated those excess costs by handing responsibility for musical accompaniment to his actors. The actors onstage doubled as instrumentalists.

This, of course, was classic Task Unification: taking an existing internal resource that is already part of the Closed World (in Doyle’s case, his actors) and giving it a new task (playing musical accompaniment) that had traditionally been performed by another internal resource (musicians).

Doyle quietly opened his production of Sweeney Todd in 2004 at the Watermill Theater in Newbury, England. But as word got out about his unique staging and casting, the show was quickly brought to London’s West End, and, eventually, Broadway.

At first, US audiences and critics were skeptical. Used to expensively produced, high-tech Broadway productions that boasted elaborate sets and twenty-five-piece orchestras, they were shocked when the curtain rose on a bare stage with just ten actors sitting on chairs—actors who doubled as their own accompanists. During intermission, theatergoers were overheard exclaiming to one another, “How dare they do this!”

Doyle explained in an interview that he didn’t set out to break the rules. “It was never meant to be about, ‘We want to get rid of an orchestra.’ It grew out of not being able to afford to have one,” he said. However, being constrained by a lack of money turned out to be a blessing: he realized that he had an opportunity to stretch the audience’s ability to suspend disbelief. “I mean, you don’t often sit with a drink in one hand and a double bass between your legs,” he said. “It doesn’t happen very much in real life. So it kind of asks the audience to take a journey that goes beyond their preconception of what real life is.” Given that Doyle had always been interested in exploring the relationship between actors and audiences, he said he was pleased to have created “an abstraction of reality” that delivered a unique experience to theatergoers.

Doyle made a creative breakthrough, and his “actor-musicianship” method of staging musicals sent shock waves through the international theater scene. Directors at other cash-strapped regional theaters realized that they could emulate his signature style to stage major musicals that were both budget friendly and edgy enough to thrill the most jaded audiences.

Doyle won a Tony Award for Best Director for his actor-musician production of Sweeney Todd in 2006, and one for Best Musical Revival in 2007 for his actor-musician production of Company. Widely hailed as the reinventor of the Broadway musical, Doyle believes that his actormusicianship method turned out to be much more than just an exercise in penny-pinching. “I will do stories that I want to tell, and I will tell them in the appropriate way at the time. What I won’t do is, I won’t use this technique only to make cheap theater,” he said.

 
From Inside the Box: A Proven System of Creativity for Breakthrough Results

The Partial Subtraction Technique: Betty Crocker’s Egg

Published date: January 20, 2014 в 9:17 am

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In the 1950s, General Mills launched a line of cake mixes under the famous Betty Crocker brand. The cake mixes included all the dry ingredients in the package, plus milk and eggs in powdered form. All you needed was to add water, mix it all together, and stick the pan in the oven. For busy homemakers, it saved time and effort, and the recipe was virtually error free. General Mills had a sure winner on its hands.
Or so it thought. Despite the many benefits of the new product, it did not sell well. Even the iconic and trusted Betty Crocker brand could not convince homemakers to adopt the new product.
General Mills brought in a team of psychologists. Something unusual was going on. The company needed to make its next move very carefully if it was going to get this product off the ground.
Why were consumers resisting it? The short answer: guilt. The psychologists concluded that average American housewives felt bad using the product despite its convenience. It saved so much time and effort when compared with the traditional cake baking routine that they felt they were deceiving their husbands and guests. In fact, the cake tasted so good that people thought women were spending hours baking. Women felt guilty getting more credit than they deserved. So they stopped using the product.
General Mills had to act fast. Like most marketing-minded companies, it might have considered an advertising campaign to address the guilt issue head on, for example. Imagine a series of commercials explaining that saving time in the kitchen with instant cake mixes allowed housewives to do other valuable things for their families. The commercials would show how smart it was to use such an innovative product.
Against all marketing conventional wisdom, General Mills revised the product instead, making it less convenient. The housewife was charged with adding water and a real egg to the ingredients, creating the perception that the powdered egg had been subtracted. General Mills relaunched the new product with the slogan “Add an Egg.” Sales of Betty Crocker instant cake mix soared.
Why would such a simple thing have such a large effect? First, doing a little more work made women feel less guilty while still saving time. Also, the extra work meant that women had invested time and effort in the process, creating a sense of ownership. The simple act of replacing the powdered egg with a real egg made the creation of the cake more fulfilling and meaningful. You could even argue that an egg has connotations of life and birth, and that the housewife “gives birth” to her tasty creation. Okay, that may sound a bit far fetched. But you can’t argue that this new approach changed everything.
Betty Crocker’s egg teaches us a powerful lesson about consumer psychology. Many other companies sell goods and services that come prepackaged. They too might be able to innovate with the Subtraction technique by taking out a key component and adding back a little activity for the consumer.
 
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