Customer Success management – student position

SIT is looking to add a curious, analytic, self-starter to our content creation and social media efforts.
We invite students to join us in the format of a student position or internship pending on their studies.

The position offers a blend of different types of research, analytics, and people-oriented tasks in a dynamic engaging environment, where you collaborate with experts to generate new content, create stand-out materials, and manage their diffusion through multiple social media channels.

We take great pride in our internship programs and have many team members who started out as interns. As such, we invest substantial resources to mentor you one-on-one and provide you with hands-on experience in a global innovation consulting environment, where you work alongside experts in the field. Most interns get to collaborate on more than one project, as well as gain basic knowledge and knowhow in our innovation methodology.

What will you do?

• Research review, consolidate, and extract insights from existing knowledge platforms to lay the foundations for the creation of new articles, posts, and project-related materials.
• Post, maintain, and track performance of materials on social media platforms.   
• Draw insights from analytics to grow future engagement and brand awareness.
• Collaborate on creating the company’s publication pipeline and publications database.
• Partner with internal experts to effectively communicate content outside of the organization.

An ideal candidate is

• Curious to discover and then create new knowledge across multiple media and platforms.
• Experienced in conducting research.
• A self-starter, “can-do” team player who is also comfortable working on their own.
• Social media platform savvy (beyond a “user” level).

Work requires full professional proficiency in in English writing.